Our booking fee policy is designed to ensure that our schedule remains efficient and that all clients receive the best possible service. A non-refundable booking fee is required to secure your appointment. This fee will be applied towards the cost of your treatment. If you need to reschedule or cancel your appointment, please do so at least 24 hours in advance to avoid forfeiting your booking fee. This policy helps us manage our schedule and accommodate other clients who may be waiting for an appointment.

Requiring a government-issued photo ID is part of our commitment to patient safety, legal compliance, and ethical standards. It ensures that all treatments are properly documented under the correct patient name and medical record. This protects both you and our clinic from potential identity mix-ups or misuse of services. We accept any valid, government-issued photo identification, including a driver’s license, state ID, passport, or military ID. All patient information, including your ID, is handled in strict compliance with HIPAA guidelines and is securely stored within our electronic medical record system. For your safety, we cannot proceed with medical or aesthetic services without proper identification. If you forget your ID, we will happily reschedule your appointment at your convenience. Even returning patients may be asked to present ID periodically to verify identity, especially for services involving controlled substances, injectable treatments, or new patient charts.

Before your appointment at Arawan MedSpa + Wellness, you will need to complete several forms to ensure we have all the necessary information to provide you with the best care. These forms include a medical history form, consent forms for specific treatments, and any other relevant documentation. Completing these forms in advance helps streamline your visit and allows us to tailor our services to your specific needs. You can find these forms on our website or receive them via email after booking your appointment.

To ensure the best results from your treatment at Arawan MedSpa + Wellness, please follow these pre-care instructions: Avoid sun exposure and tanning for at least two weeks before your appointment. Discontinue the use of any retinoids or exfoliating products for at least one week prior to treatment. Stay hydrated and maintain a healthy diet. Inform us of any medications or supplements you are taking. Arrive with clean skin, free of makeup, lotions, or other products. Following these guidelines will help prepare your skin for treatment and enhance the effectiveness of the procedure.

After your treatment at Arawan MedSpa + Wellness, it is important to follow these post-care instructions to ensure optimal results and minimize any potential side effects: Avoid sun exposure and use a high-SPF sunscreen. Keep the treated area clean and moisturized. Avoid strenuous activities and excessive sweating for at least 24 hours. Do not pick or scratch the treated area. Follow any specific instructions provided by your practitioner. If you experience any unusual symptoms or have concerns, please contact us immediately. Adhering to these post-care guidelines will help you achieve the best possible outcome from your treatment.